Blood will Flow

Re my subject line: I know the cheese is supposedly a reference to money, but c'mon JC, that's not at all grammatically correct!

How is everyone?!? It's Saturday!! Yesterday was a cluster fuck at work. Apparently, at around 8am, our software that normally texts our patients to remind them to call to schedule new orders was upgraded, or something was "fixed," and it sent out a text to patients with orders. ALL orders. It didn't matter if that fucker was 3 years old, it texted people that there were new orders available to schedule.

We noticed this when our queue suddenly jumped from it's average, like 10-15 suddenly spiked to 30. Then 50.

We were getting calls from. people that they had received this text, and we'd go in their chart, and there'd be no orders at all or there'd be an order from early 2025 that had been done elsewhere. It was puzzling, but it kept happening. And the number kept climbing.

The system had sent off the text for everyone who had an order. Didn't matter from when, didn't matter if it had already been done under another order number. Nope, they all got it. 6,000 people got an early morning text. And they all called at once, eager to make their new appointment.

It was chaos. It was much different being a PAS III than a II. I was watching the increasingly frantic messaging and taking calls to try to help, but by the time the queue hit 110, it was obvious that one person was not going to make a difference.

The lunch time bitchfest was mostly us sitting there staring at each other while shell shocked. Apparently, we weren't the only ones who were getting slammed.

In the meantime, our shiny new phone system continued to be wonky, at one point merging two patient calls. Thankfully, the pt's couldn't hear each other, but the agents could hear each other. It was very strange.

I offered to work today, just in case. I can take escalations and support the team if there's any problems, and take calls if it gets crazy. Hopefully, it won't, but we're prepared for the worst.

After work, we were going to go to get chair massages at the grand opening of the massage salon, but traffic was absolute hell, so we ended up going straight to get Yoda. We made a brief stop at the Amish Market, since we're not supposed to pick him up til about 5:30, I picked up some ribs that looked amazing, and some sweet stuff. I have molasses cookies! They're so tasty.

Then, it was off to pick up a small dog. They assured met that he'd been a good boy, and the one dude actually seemed sad that he was leaving. He 100% had them wrapped around his little furry paws. All he wanted was snuggles and love. We have so many pictures of him with his head shoving into their hand for more. More pets, plz.



But he was a very good puppy, and apparently "So sweet and such a pleasure to work with!" He was so excited to see us. He barked and wagged and was just adorable. Then he cried halfway home, because he had to stay in his seatbelt and not climb in the front seat into my lap.

Once he finished running around and being cute, he immediately flopped on the sofa and passed out. It's so hard to be a sleepaway camp puppy.

Then, we had game, which was so much fun. I needed that after the day I had at work, even if it cut into my sleep time.

Today shall be the day of making Yoda's food. I should be able to get two batches done today, I think. I have work, and then one game. I'll just start the process before I start work. Then, I'll take a wee break from work to transfer the meat out and add in the grain and vegetable, and then it'l be done when I'm done wor. It can cool a bit during game, and then we bag it and start again.

( Your daily vacation musings. )
Today, we have Marchen at 12:30 (yay!!!) Then we shall go to the bank and to pick up Yoda's pills where we forgot them at the daycare. After that, we shall see. I have a new dresser to put together. The box has been sitting here for at least 4 months, mocking me, so I might try to get that put together, so I have somewhere to put the overflow of clothing that we have. This way, we'll have somewhere to put some of the heavier clothes, and leggings, and maybe even a sock drawer.

Tomorrow will be for relaxing a bit, I think. We do a have game with poisontaster at 6:30pm, so that will be lovely. Maybe, if I'm very ambitious, we'll go out for lunch. We'll gird ourselves for the longest 3 day workweek ever. Maybe, if I'm very ambitious, we'll go out for lunch.

Okay, time to start getting myself in gear. Everyone have a super Saturday!